Orchestra: the AI agent team for travel and expense

Orchestra is your project manager, and a team of specialist agents. As AI reshapes work, the travel and procurement manager stops running travel and starts running a programme, as its CEO. Orchestra is that CEO's team. You still steer.

The team you could never hire, built for you.

Orchestra ringed by nine specialists: air ops, contracts, hotel, expense, policy, analytics, trip cost, research, FP&A
A team of 20
Not 2
up to 10×
Capacity
24/7
Working hours
Fully Auditable
Every action logged

You → your project managernine specialists → a finished, cited deliverable.

THE SHIFT · CONSULTANT REPLACEMENT

Strategic travel and expense management analyses still take weeks

The depth of work a programme actually needs has always been rationed, because the old ways of getting it are expensive and slow.

Travel managers want depth and continuity, not periodic, expensive snapshots. The work you never had the team to do is exactly the work Orchestra exists to run.

01 · Cost

$50K to $200K per engagement

Market analyses and renewal benchmarks, on a one-to-two-week turnaround. Stale by the time the deck lands.

02 · Throughput

The BI ticket queue

Every internal “build me a deck” needs a request, a builder, a reviewer and a presenter.

03 · Consistency

Inconsistent output

Every consultant, every QBR and every renewal produces a different shape of answer.

04 · Tooling

The AI most programmes bought answers questions

Chatbots are the most widely deployed AI tool in travel programmes, at 52%, and the people using them rate their effectiveness 3.52 out of 5, below nearly every other tool they bought. Answering a question is not the same as running the analysis. Business Travel News, AI Report 2026

MEET YOUR TEAM · MULTI-AGENT ORCHESTRATION

One project manager. Nine specialists. Decisions back to you.

You can't hire a project manager plus operations, research, performance, finance, comms, logistics, supply chain and audit. Orchestra builds that team for you: tactical work delegated end to end, your judgement freed for strategy. It brings you the decisions, not the busywork.

Meet your personal team · The project manager
“Plan ready. Dispatched 5 specialists, gathering in parallel.”

Every team needs one. The project manager runs the project end to end, and flags anything that needs your judgement before it ships.

  • Scopes your goal
  • Reasons over the plan
  • Dispatches the specialists
  • Tracks every hand-off in a full audit log
  • Synthesises the final report
The Air Sourcing workspace, where one line of instruction starts a project the manager scopes and plans

Operations Agent

Owns the operational data: routes, properties, bookings, segments and rates. Typical task: programme performance, benchmarked end to end.

Research Agent

Market intelligence and policy benchmarks on demand. Typical task: benchmark your rates against live market signal before a negotiation.

Performance Agent

Tracks savings, KPIs and compliance. Typical task: the supplier scorecard, rebuilt continuously

FP&A Agent

Budgets, forecasts and spend visibility. Typical task: budget variance analysis by cost centre

Comms Agent

Stakeholder updates that keep everyone aligned. Typical task: the decision-ready leadership summary attached to every deliverable.

Logistics Agent

Bookings, itineraries, the detail behind every trip. Typical task: surface the operational pattern behind a spend anomaly.

Supply Chain Agent

Procurement analytics, sourcing and contract execution. Typical task: score every RFP response against your criteria.

Audit Agent

AI fraud detection and continuous auditing: enforces compliance, recovers leakage, surfaces exceptions. Typical task: every booked stay audited against the contracted rate.

Risk Agent

Traveller tracking, disruption and duty-of-care response. Typical task: corporate travel risk management, monitored continuously rather than reviewed quarterly.

Automation does a task. A copilot helps a person. Orchestra owns an outcome.

THE FIVE GATES · HUMAN-IN-THE-LOOP

A human in charge of every plan

Every Orchestra project runs through five gates, in order. Delegation this deep only works under human oversight, with control built into the workflow itself.

01

Define

You set the goal in natural language. Orchestra asks two to four scoping questions.

02

Plan

A numbered plan you edit and approve. Nothing runs until you do: the step no chatbot has.

03

Execute

Specialists work in parallel across your data and market intelligence, in full view.

04

Validate

Surprising findings pause for your review. A validation agent audits everything.

05

Deliver

A cited, editable report in PowerPoint, Google Slides, Word, PDF or Markdown. Re-runs on your schedule.

Gate 1, define: two scoping questions on routes, period and goal, answered in plain language
Gate 2, plan: a 15-step plan across five phases, awaiting your approval before anything runs
Gate 3, execute: the team at 62% after four minutes, air ops and analyst done, contracts and research working
Gate 4, validate: two findings flagged and report writing paused until you reply, all three tiers passed
Gate 5, deliver: a cited 14-page deliverable, 22 sources, exported to PowerPoint, Slides, Word or PDF

See the five gates run on your own programme

Talk to the Team
WATCH IT WORK · AI AGENT TEAM

Inside a live travel programme project, end to end

One air market project, recreated from the Orchestra workspace, at three moments.

01 · Approval

The plan you approve

After two scoping questions, the project manager returns a 15-step project plan across five phases, from baseline and benchmarking through route deep-dives to external validation, and waits: “Here is my 15-step plan. Approve, modify, or tell me to skip steps.”

Orchestra returning a 15-step project plan across five phases and waiting for approval
02 · Execution

The team, live

Five specialists gather in parallel (Air Operations, Business Analyst, Air Contract Manager, Policy Compliance and Web Researcher) while the pipeline moves through Scoping, Planning, Gathering, Synthesizing and Complete. Every dispatch lands in a 61-event activity log.

Five Orchestra specialists gathering in parallel with the pipeline mid-run
03 · Checkpoint

The discovery checkpoint

Before writing a single line of the report, the team flags findings for your input: several carrier agreements expired in late 2025 and are marked as immediate renewal priorities; and one transatlantic route carries $1.2M in non-contracted spend at an 11% premium to market, the primary target for a new volume deal.

Discovery checkpoint flagging $1.2M of non-contracted spend and four expired carrier agreements

This is AI governance as product behaviour: the team declares what it cannot verify, surfaces what surprised it, and hands you the decision before the report exists.

5
Specialists dispatched
Live
Gathering in parallel
61
Events logged
Recorded
Every dispatch recorded
YOUR CADENCE · SCHEDULED T&E REPORTING

Put your AI agent team on a reporting cadence

Ask once, or never ask again. Orchestra runs in team-scoped workspaces and delivers on a schedule, so a typical week looks like this (illustrative).

Monday · 08:00

The weekly air market analysis is ready.

Wednesday

The monthly hotel rate benchmark lands, region by region.

Friday

The quarterly business review (QBR) pack queues automatically on period close: “Q3 QBR pack. Ready for your 09:00 review. 14 pages, 22 sources.”

Monday · 08:00

A finished air market analysis is in your inbox. Nobody built it. Nobody requested it. Nobody chased it.

That is Orchestra.

Orchestra scheduled workspace delivering a weekly air market analysis nobody had to request
How the workspace holds your context

Workspaces

Air Sourcing (carrier negotiations, fare benchmarking, route strategy) · Hotel Sourcing (hotel RFPs, rate compliance, chain portfolio) · FP&A (budget cycles, variance attribution, spend forecasting) · General (cross-domain, full bench).

Four Orchestra workspaces, Air Sourcing, Hotel Sourcing, FP&A and General, each with its own context

Org assets

Upload contracts, RFP criteria and policies once; every project draws on them.

Carrier agreement, hotel RFP criteria and travel policy indexed once and cited by name in reports

Methodologies

Five ship pre-built and curated: air market, hotel market, contract renewal, compliance deep-dive and QBR pack.

Five pre-built methodologies with air market selected, 15 steps across five phases

Schedules

Weekly, monthly and quarterly cadences, plus event-triggered runs when new data lands, with alerts when things shift.

Three Orchestra schedules running weekly, monthly and quarterly, with the air market analysis delivered Monday at 08:00

Exports and lineage

Every deliverable exports to PowerPoint, Google Slides, Word, PDF or Markdown, with full audit lineage on every thread.

An Orchestra deliverable with one figure traced back to its source query, and all three validation tiers passed
Three-tier validation

Never present bad data to leadership

Tier 1
Silent

An automated layer detects and corrects its own errors before the draft ever reaches you.

Tier 2
Independent

A separate agent audits the data health behind every deliverable.

Tier 3
Provenance

Explainable by design: a full citation trail backs every claim, tying every figure to its source query.

AGENTIC AI USE CASES

What Orchestra executes for your T&E programme

Flagship project types like these ship pre-configured; the launch set is being shaped with alpha clients.

Carrier contract renewal

The negotiation pack a consultancy builds in four to six weeks, cited to your own data.

$1.8M
2–4%

Hotel RFP and rate integrity

RFP automation and RFP scoring: every response graded against your criteria, every booked stay audited against the contracted rate. Leakage made visible.

3–7%

Policy optimisation

Ranked policy leaks, scenario-modelled savings per change, and the traveller-friction impact of each fix.

2–4 days

Budget performance

Budget variance analysis, period-accurate by cost centre, decomposed into volume, price and mix. Saved per month.

1–2 wks

Quarterly programme review

The full bench rebuilds your quarterly business review deck every quarter, unprompted. You review, edit and release.

The QBR deck is already rebuilt when you open it. And Orchestra closes the “now what?” gap: the recommendation and the stakeholder communication arrive in one flow.

Illustrative figures. The carrier scenario is based on a $50M reference programme; leakage percentages are industry-typical ranges. Your first run quantifies the actual numbers.

Who directs the team

Built for the people who own the outcome

Sourcing & procurement

Heads of sourcing and procurement

Procurement analytics and sourcing automation in one team: replace the $50K to $200K consulting engagement with a minutes-long project, run whenever the market moves rather than twice a quarter.

Travel programme leads

Global travel and programme leads

Delegate the standing reviews and renewals prep; the BI queue disappears and the QBR rebuilds itself.

Finance

CFOs and FP&A

AI agents for finance: a programme review where every figure traces to its source query, ready for the 09:00 without the 21:00 before it.

Illustrative contrast against the consultant benchmark cited above. Your first run quantifies the actual numbers.

The foundations

The team is new. The foundations aren't.

Orchestra runs on the Cogent AI Framework, so the team you stand up inherits enterprise security, traceable answers, and the accuracy and reliability the framework is engineered to deliver.

A multi-agent system: a routing agent plans, specialists execute in parallel, and results consolidate into one deliverable.

Q&A answers in seconds; full projects in minutes, not weeks; 100,000+ data points per query; targeting a 99%+ acceptable response rate.

ISO 27001:2017, PCI-DSS, Cyber Essentials and GDPR posture, permissions to row and field level, every action logged.

For day-to-day questions on the same framework, see Cogent, the workspace. For the era shift behind all of this, read the travel manager of tomorrow.

The rest of the system

One framework, two products, one free library

Cogent

AI T&E reporting and analysis in plain language
  • Ask in plain language
  • Every figure cited to source
  • Suggested next steps with every answer
Explore Cogent

The Cogent AI Framework

The architecture the team inherits
  • One brief, a team of specialists, one answer
  • Every answer validated before release
  • Full audit lineage, end to end
See the framework

The Prompt Library

50 briefs your team can run today
  • Ten categories, copy and run
  • Starter pack for your first week
  • Free, no gate
Browse the 50 prompts
FAQ

Questions your team will ask

What is Orchestra, powered by Cogent?

Orchestra is the AI agent team for travel and expense: an AI project manager coordinating nine specialist agents that investigate, analyse and execute complete T&E projects from start to finish, returning finished, cited, editable work. It runs on the Cogent AI Framework, launched in June 2026, and every project passes five human-governed gates. You direct. The team executes.

Are Orchestra's agents autonomous?

Autonomous in execution, human-gated in decision. Once you approve the plan, the specialists run without supervision: they query your data, cross-check each other's findings, and hand results to the project manager, which synthesises the report. What they never do is decide alone. The plan waits for your approval before anything runs, surprising findings pause at a discovery checkpoint, and nothing commits spend without a named human. Autonomous AI agents are only useful in enterprise T&E if the autonomy is bounded, and Orchestra's is.

How is an AI agent team different from workflow automation?

Workflow automation executes a path you designed in advance: if this, then that, every time. An AI agent team decides the path. Give Orchestra a goal and the project manager scopes it, drafts a plan specific to that question, dispatches whichever specialists it needs, and adapts when the data surprises it. Automation does a task. A copilot helps a person. Orchestra owns the outcome, and brings you the decision rather than the busywork.

What are the five gates in an Orchestra project?

Define, plan, execute, validate, deliver. You set the goal and Orchestra asks two to four scoping questions; a numbered plan waits for your edit and approval before anything runs; specialists execute in parallel in full view; surprising findings pause at a discovery checkpoint for your review; and a cited, editable deliverable lands in PowerPoint, Google Slides, Word, PDF or Markdown, re-running on your schedule.

What are Orchestra's pre-built methodologies?

Pre-built, curated templates ship at launch, with the catalogue being finalised with alpha clients; the air market analysis ships first. Each encodes a proven analytical workflow, so nobody has to become a prompt expert and every run follows the same structure. Any methodology can run on demand, on a weekly, monthly or quarterly cadence, or on event triggers when new data lands.

How does Orchestra validate its deliverables?

Three tiers run on every deliverable: silent validation detects and corrects errors before the draft, an independent audit checks data health, and a provenance appendix traces every claim to its source query. Surprising findings pause at a discovery checkpoint for your judgement before the report is written. The full validation architecture is documented on the Cogent AI Framework page.

Can agentic AI replace travel management consultants?

For recurring analytical work, largely yes: market analyses, renewal benchmarks and QBR packs that cost $50K to $200K per engagement and arrive in weeks now run in minutes on your own data, on your cadence. Strategic advisory built on human relationships remains complementary. The practical shift is economic: depth and continuity replace periodic, expensive snapshots, and your team reviews finished work instead of commissioning it.

Can Orchestra replace our BI team or in-house analytics build?

It changes what they build. In-house analytics teams spend most of their capacity servicing requests: the deck, the pull, the one-off question. Orchestra absorbs that queue, which frees your analysts for the modelling, data engineering and judgement work only they can do. On build versus buy, the model layer is not the hard part. The hard part is the consolidated T&E estate, the validation rail and the methodology library, and that is years of work specific to travel and expense. The honest comparison is usually not Orchestra versus a build, but Orchestra now versus a build in eighteen months.

Is Orchestra available now, and how do we start?

Yes. Orchestra launched in June 2026 and is deploying across its launch customers. Because it runs on the Cogent AI Framework, organisations already on PredictX add it without new integration work: connectors and certifications carry over. Onboarding configures your workspaces, methodologies and schedules, and the first project runs on your own programme data during the walkthrough.

“Every programme has a list of work it never had the team to do. Orchestra is that team. It plans, it executes, it shows its working, and it brings you the decision.”Keesup Choe · CEO, PredictX

Ready to put your AI agent team to work?

Yesterday, you managed reports. Tomorrow, you manage a team. Pick one project you never had the capacity to run properly, and put the team on it: the first project runs on your own programme data during the walkthrough.

Nothing runs until you approve the plan.

4 of the 6 largest global T&E programmes run on PredictX