Anatomy of the Modern Business Traveller

Let’s face it. We live in a world of hyper-effective, powerful technology that is permeating into our lives at every point of the day, even when we travel for business. Business travellers constantly receive tempting new flight and hotel offers on their phones through specialised apps, sharing economy providers and social media. It is no surprise that these offers often fall outside policy and, more often than not, are booked by travellers regardless. Managed travel programmes who ignore the influence technology has on traveller purchasing decisions soon find they have no control over any traveller activity - making their travel programme not as “managed” as they would like.

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