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The Predict.X Platform enables data driven decision making across your organisation, background in advanced analytics not required!
Hospitality and retail businesses offer a multitude of products. The type of products customers buy has far-reaching commercial impact for retail chains. Selling more products with higher profit margins can boost company profit astronomically.
We anticipate the needs of the customer while taking your business goals into account. The result? A quality customer experience that drives high profit.
PredictX uses data analytics together with an advanced machine learning platform to bring trends to the surface. Historical and real-time sales and customer data can reveal valuable insights – helping you sell your products better. We combine this data-driven approach with behavioural science techniques to deliver a brand new menu optimised to sell high-profit items. The menu is just the beginning of this journey.
Our applications provide real-time product selling opportunities. We equip every front of house with the technology, tools and training to recognise relevant upselling opportunities and present it in a way guaranteed to deliver success.
While consumer insight and predictive analytics allow us to understand selling opportunities, behaviour science gives us the tools to sell effectively. Behaviour science examines the item listing, item descriptions, visuals, price, formatting, the timing of certain customer-service actions, social influences, the perception of the item, and the customer’s expectations. After these factors are considered, a scientifically-proven upselling plan is introduced.
Together with Influence at Work, PredictX guarantees to propel your business forward.
Identify key drivers for revenue and profit optimisation
Use customer profiles and predicted customer purchase behaviour to present the right products.
Use scientifically proven techniques to promote sales for higher profit-margin items.
Develop influencing strategies to promote more spend in each transaction